ࡱ> jlk%` bjbj"x"x 7:@@  8T 4FFL L b b $2$$ EEEEEEE$\IhKE+$$++E b GF---+j b p E-+E--mB9D @ 0Y|С+jCE4F0FF'CL+<L,9DL9DX%&-'s(%%%EE,-j%%%FF++++<D<    Social Security is Recruiting Social Security has jobs in: Illinois, Indiana, Michigan, Minnesota, Wisconsin, Ohio      PAGE 1  The Social Security Administration considers job applicants with exceptional customer service skills who are willing to: Understand the unique and critical role of Social Security in our society. Value our customers and provide information that meets or exceeds their needs and expectations. Identify and address problems to continuously improve the quality of our public service. Communicate effectively with our customers and seek their feedback. Take advantage of leadership opportunities that promote career development and advancement. Appreciate diversity and recognize the value of a multi-cultural workforce. Social Security Entry Level Customer Service Positions include: Claims Representatives and Service Representatives Work in offices providing face-to-face service Talk to individuals who apply for benefits face-to-face and/or by telephone. Understand, apply and explain large volumes of technical material. Evaluate information and evidence to determine entitlement to benefits. Interact with people of varying backgrounds, education and experience. Teleservice Representatives Work in telephone centers providing service by phone Help customers understand application processes. Assist with securing necessary evidence. Serve others while being flexible, tactful, sensitive and compassionate. Resolve benefit, eligibility, Medicare and payment problems. Claims Authorizers Work in Chicago at the Program Service Center Review, analyze, process and resolve complex case discrepancies. Examine medical/legal documents and render payment/eligibility decisions. Update records, prepare correspondence, and ensure payment accuracy. Obtain, verify and clarify information by telephone with other agencies and the public. Job Applicants May SUBMIT RESUMES: Send TEXT ONLY- MICROSOFT WORD resumes. SHOW CITY/STATE WHERE YOU WANT TO WORK. You should have a degree from an accredited four-year or two-year college/university AND/OR specialized experience in customer service. Be a United States Citizen. Email resumes with detailed job descriptions and education summaries to: 790 Fletcher Drive 1325 N. Lake St 502 E Jefferson Street HYPERLINK "/chicago/a08/515.htm"Elgin, IL 60123-4993 HYPERLINK "/chicago/a08/508.htm"Aurora, IL 60506 HYPERLINK "/chicago/a08/496.htm"Rockford, IL 61107  HYPERLINK "mailto:il.fo.elgin@ssa.gov" il.fo.elgin@ssa.gov  HYPERLINK "mailto:il.fo.aurora@ssa.gov" il.fo.aurora@ssa.gov  HYPERLINK "mailto:il.fo.rockford@ssa.gov" il.fo.rockford@ssa.gov Social Security Is a GREAT Employer! We offer: Job Security Competitive Salaries GS 5= $29,726 GS-7= $36,822 GS-9= $45,040 GS-11=$54,494 GS-12=$65,315 (Rest of US rates) Locality Pay & Cost of Living Increases Transit Subsidies Promotions & Career Development Over 1300 offices Nationwide Retirement Plan Health Coverage Eye exams and Corrective lenses Life Insurance Paid Vacations/ Holidays Flexible Spending Accounts Long-Term Care Insurance Fitness & Childcare Centers Some Locations *** The Elgin, IL Field Office has openings for Claims Representatives right now to be filled by 2/27/09! 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